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Stay up-to-date with changes and information about your service/s. Browse through a selection of articles and posts from our technology and editorial teams. To find your answers faster, browse by product, content type or date.

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04 March 2019 12:07PM
Technical Issues and Fault Notifications

Westlaw AU Cases Update 3

We have been undertaking a refresh of all case records to improve the case research experience and performance on Westlaw.

01 February 2019 05:58PM
Technical Issues and Fault Notifications

Westlaw AU Cases Update 2

This is an update on Westlaw AU Cases notification of 2 November 2018.

21 January 2019 08:17AM
Technical Issues and Fault Notifications

Westlaw ANZ outage

Westlaw AU and NZ currently down

04 September 2018 06:00PM
Technical Issues and Fault Notifications

Westlaw AU Scheduled Maintenance Notice

Westlaw AU will be taken offline for scheduled maintenance on Sunday, the 9th of September between 12am and 8am AEST.

27 February 2018 04:01AM
Technical Issues and Fault Notifications

OnePass SSL certificate change

We want to make you aware that a third-party provider of security certificates that we work with has been recently acquired by another business. As a result Thomson Reuters, and presumably all other businesses that use this provider, will replace Symantec security certificates with...

21 July 2017 04:18PM
Technical Issues and Fault Notifications

Alert24 email delivery – Friday, 21 July content [RESOLVED]

Please be advised there was an overnight issue with our Alert24 publishing system. Today’s Alert24 AU emails have some content from yesterday, 20 July, but no updated content. The Thomson Reuters Technology team have now resolved and the emails have been resolved.

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