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Westlaw UK

Thomson Reuters Training & Support

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FAQ

What do I need to do if I use a Proxy server?

We are aware of issues some customers have been experiencing accessing Westlaw UK via IP authenticated links.

Customers experiencing issues have been using Proxy IPs to enable links for onsite and offsite access. Although it has been possible to...

Getting Started,
Support
FAQ

Is there a download limit for books?

The document delivery limit is currently 500, pending review. However, customers are reminded that they cannot download more than one or two chapters at a time or risk being in breach of their terms of service. We monitor for excessive usage and...

Secondary Sources,
Support
FAQ

When will the existing Westlaw UK be turned off?

We expect all customers to be using the new Westlaw UK as their main research service by the end of November 2019. Around this time all links to the existing service will be redirected to relevant pages on the new service or the new Westlaw UK...

Support
Guide

Westlaw UK User Guide - Old Platform

This Westlaw UK Guide will assist you in demonstrating how to log in for the first time, platform navigation and search tips.

Update: The old Westlaw UK platform will be closed in December 2019

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