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Practical Law Australia

Thomson Reuters Training & Support

Welcome to Practical Law Australia

This site provides user guides, videos, FAQs, tips, update information and more to help you get the most out of your Practical Law Australia service.

We offer customers a range of complimentary training options – including webinars, video tutorials and eLearning modules.

Technical Support Team
OnePass & Registration key assistance and technical support
Telephone: 1800 020 548
Email: Techcare.ANZ@thomsonreuters.com
Monday to Friday, 8:45 am to 5:15 pm (All states)

Customer Care Team
Account, billing, orders and subscription queries
Telephone: 1300 304 195
Email: Care.ANZ@thomsonreuters.com 

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Upcoming Webinar

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Practical Law Australia - Search & Summarise (AI)

Tue 18 March 2025, 12:30pm
30 minutes
By Emma McCulloch

This 30-minute session will explain how the new AI tool (Search & Summarise) works on Practical Law AU to ask legal questions in everyday language. This enables you to make informed decisions about the direction of your legal research. In this session you will learn best practice tips on how to craft a query, apply follow-up questions and validate the results. More dates

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03 March 2025 09:19AM
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Product Education Webinars March & April 2025

Join our interactive webinars to boost your legal research skills with Thomson Reuters solutions. Enjoy complimentary training and earn CLE/CPD points. Engage with our trainers and enhance your expertise today. Click here for a list of dates and times.

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