CoCounsel

This site provides links to training support pages to help you get the most out of your CoCounsel service as well as live webinars delivered by local trainers.

We offer customers a range of complimentary training options – including webinars and video tutorials.

CoCounsel Login Go to https://cocounsel.thomsonreuters.com/

Technical Support Team
OnePass & Registration key assistance and technical support.
Telephone: 1800 020 548
Email: Techcare.ANZ@thomsonreuters.com
Monday to Friday, 8:45 am to 5:15 pm (All states)

Customer Care Team
Account, billing, orders and subscription queries.
Telephone: 1300 304 195
Email: Care.ANZ@thomsonreuters.com 

To access our global help and support follow the links below. 

• Help Center at https://help.casetext.com
• Begin live chats at www.casetext.com
• Begin email support by emailing support@casetext.com
• FAQs regarding Support protocols https://help.casetext.com/en/articles/8573354-how-does-casetext-support-its-customers

CoCounsel version 1.0 and 2.0 Training

User guides and video tutorials for both versions of CoCounsel can be found here: https://training.thomsonreuters.com/legal-cocounsel

Training Team
Our trainers are here to assist you with research questions and training needs.
Click Ask a Trainer to submit your inquiry.