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My Account

Thomson Reuters Training & Support

Guides & Tips

Browse the library of user guides, support articles, tips and videos tutorials to help you get the most out of your solution. Keep visiting this page for new tools and resources.

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FAQ

What is My Account?

My Account empowers selected members of your organisation with the ability to view billing and payment information, as well as to manage user access for your Thomson Reuters online services.

Access,
Billing
FAQ

How do I gain access to My Account?

My Account is being rolled out to existing customers in a phased approach. If you have not received information regarding My Account and would like to use the platform, please contact Customer Care on 1300 304 195 (AU) | 0800 10 60 60 (NZ) or Care...

Access,
Billing
FAQ

What is the difference between the eStore and My Account?

The eStore allows you to purchase Thomson Reuters products, while My Account enables you to view billing and payment details and manage online user access. You can access both the eStore and My Account using your OnePass profile, provided you have a...

Billing

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