Can't find an answer to your question?
Contact our support team.
Practical Law Australia
Thomson Reuters Training & Support
Welcome to Practical Law Australia
This site provides user guides, videos, FAQs, tips, update information and more to help you get the most out of your Practical Law Australia service.
We offer customers a range of complimentary training options – including webinars, video tutorials and eLearning modules.
Technical Support Team
OnePass & Registration key assistance and technical support
Telephone: 1800 020 548
Email: Techcare.ANZ@thomsonreuters.com
Monday to Friday, 8:45 am to 5:15 pm (All states)
Customer Care Team
Account, billing, orders and subscription queries
Telephone: 1300 304 195
Email: Care.ANZ@thomsonreuters.com
Ask a Trainer
Our trainers are here to assist you with research questions.
Click Ask a Trainer to submit your inquiry.
Practical Law Australia Login
Go to au.practicallaw.thomsonreuters.com in your web browser.
Popular guides & tutorials
Featured topics
Upcoming Webinar
View all webinarsIntroduction to Thomson Reuters' AI tools
Thu 24 July 2025, 11:30am
30 minutes
By Emma McCulloch
This webinar introduces Thomson Reuters’ AI tools, including AI-assisted research in Westlaw Precision Australia, Search & Summarise in Practical Law Australia and CoCounsel. You will learn best practice tips for effective prompting and explains the AI skills available. More dates
Latest updates & alerts
Related Support Articles
05 June
2025
10:10AM
Content updates
Product Education Webinars June - Sept 2025
Join our interactive webinars to boost your legal research skills with Thomson Reuters solutions. Enjoy complimentary training and earn CLE/CPD points. Engage with our trainers and enhance your expertise today. Click here for a list of dates and times.