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Software Assistant

Thomson Reuters Training & Support

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FAQ

How do I post for closing inventory / livestock?

Make sure to transfer the inventory account or livestock account from the master chart of accounts before posting to them then follow the instructions below.

  1. Go to Postings tab
  2. Click on Transaction Journal Wizard 
  3. Select Closing Stock Adjustment...
Support
FAQ

How do I create rental property accounts?

  1. Go to Postings tab

  2. Click on Transaction Journal Wizard  

  3. Select Setup Rental or Member Accounts

  4. Enter the name of the property (maximum character length with spaces is 42)

  5. Click on OK

If you have another rental property...

Support
FAQ

How to mark tax return as Final?

Click in the box then either double click on the mouse or press the space bar on the keyboard to mark the tax return as Final.

Support
FAQ

Tax Audit Alert not working

For the Tax Audit Alert to trigger,

  1. Enter the taxpayer's gender in the sex field of the client's details panel
  2. Select the occupation at item 1
  3. Record the deduction at the deduction items

The Alerts button will only light up when the claimed...

Support
FAQ

How to setup lodgment and prefill

To connect Software Assistant to the ATO's practitioner lodgment service (PLS) and enable prefill and lodgement, you will need to first setup the machine credential. Please note, the software ID is not required due to the fact Software Assistant is...

Support
FAQ

Validation/Lodgment - ERROR_TAXONOMY_LOAD

You may encounter the error 'ERROR_TAXONOMY_LOAD' when validating or trying to lodge a return.

For example: ERROR_TAXONOMY_LOAD: An error occurred while loading taxonomy "file://C:/Program Files (x86)/Software Assistant/Assistant/SBR2/Taxonomy...

Support

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