Technical Issues and Other Communications - How do I subscribe?
The Thomson Reuters Insider is just one of a number of ways we alert our customers to important information about their Thomson Reuters services.
We encourage you to seek out the latest information from this site.
We also provide a number of versatile multi format communication options to support the various ways our users like to stay on top of critical information.
We encourage you to sign up to all or select alert options below depending on how and what you would like to be alerted on.
Thomson Reuters Insider - Monthly Newsletter
This is a monthly email newsletter that includes all Legal Research related posts from the previous month. Articles include but are not limited to tips, content update information, feature spotlights and technical issues.
How do I subscribe?
You can subscribe to the Monthly Newsletters by providing your details and selecting a newsletter edition in the newsletter sign up form on the right of this page.
Thomson Reuters Insider - Daily Email Alerts & RSS Feeds
If you would prefer a more frequent and targeted alert you can select from the category feeds below. These alerts include posts related to the category chosen. Articles include but are not limited to tips, content update information, feature spotlights and technical issues.
How do I subscribe?
Click on the Email link below to set up daily email alerts (Delivered between 9am-11am AEST) or the applicable RSS link to set up an RSS feed.
- All Categories (Email) (RSS)
- Westlaw AU (Email) (RSS)
- Checkpoint AU (Email) (RSS)
- Thomson Reuters Westlaw (Formerly Next) (Email) (RSS)
- Connect 4 (Email) (RSS)
- Cleardocs (Email) (RSS)
- Training (Email) (RSS)
Technical Issues & Fault Notifications
These are alerts covering Outages, Known Technical Issues and Faults that effect all or only some users on Westlaw AU, Thomson Reuters Westlaw, Westlaw UK, Westlaw China, Westlaw Asia and ProView.
How do I subscribe?
Click on the Email link below to set up daily email alerts (Delivered between 9am-11am AEST) or the applicable RSS link to set up an RSS feed.
Westlaw User Communications
These are direct email communications sent to Westlaw AU or Thomson Reuters Westlaw users. They generally relate to Technical Issues, migration activity, feature spotlights, planned maintenance and other critical information impacting all users.
How do I subscribe?
Westlaw AU Users click here and enter your Name and Email to subscribe.
Thomson Reuters Westlaw Users click here and enter your Name and Email to subscribe.
Tom Heaton is a Manager at Thomson Reuters. He has over 20 years experience in information technology and legal publishing. His focus is on Website usability and everything online.