Skip to main content

Westlaw AU Issue - FirstPoint Classification Links Returning No Results (Resolved)

We are investigating an issue with the FirstPoint Classification Links.

2015-05-26_1125

Some users may receive the following error when clicking on classification links from search results or documents.

"No documents satisfy your query. Please check your spelling and search scope."

We are investigating this and will advise as soon as we have a fix scheduled.

Workaround: We recommend using the Cases Advanced Search Form and entering the Classification you would like to view cases for. Then click search.

2015-05-26_1603

 

 

 

 

 

 

 

 

 

 

We apologise for the inconvenience and will look to get this resolved as soon as possible.

 

Update 28/5/15: We continue to investigate the cause of this issue and hope to have it resolved soon.

 Update 2/6/15: This issue is now resolved.

 

 

 

 

 

Tom Heaton
By Tom Heaton
Manager, Westlaw Product Management

Tom Heaton is a Manager at Thomson Reuters. He has over 20 years experience in information technology and legal publishing. His focus is on Website usability and everything online.

Speak to a consultant

Can't find an answer to your question?
Contact our support team.

Request training

Contact our team to arrange training.

Tell us what you think

We'd love to hear what you think
of our products and support.