Skip to main content

Westlaw AU Issue (Resolved) - Missing Cases

Please be aware we are experiencing an issue affecting a subset of full-text cases on Westlaw AU.

Users might find that a particular full-text case is missing, or that they can't access/expand a particular volume in the law reports content.

If this occurs, you can either locate the case/s on Legal Online or contact our Customer Support Team on 1800 020 548 or WestlawAU@thomsonreuters.com and they will send you a copy of the case. 

We have identified the cause of this issue and are repopulating the missing cases at present, we expect all cases to be back up on the site and available by tomorrow.

We apologise for any inconvenience this may cause.

Tom Heaton
By Tom Heaton
ANZ Online Lead

Tom Heaton is the ANZ Online Lead for Thomson Reuters. He has over 15 years experience in the Information Technology and Web world. His focus is on Web Usability and everything online.

Speak to a consultant

Can't find an answer to your question?
Contact our support team.

Request training

Contact our team to arrange training.

Tell us what you think

We'd love to hear what you think
of our products and support.