
Pay Per View
Thomson Reuters Training & Support
Guides & Tips
Browse the library of user guides, support articles, tips and video tutorials to help you get the most out of your solution. Keep visiting this page for new tools and resources.
Am I able to access Incorporated Council of Law Reporting (ICLR) content via PPV
No, ANZ based users cannot access ICLR content on Westlaw.
As many of you are aware, Incorporated Council of Law Reporting (ICLR) has withdrawn Thomson Reuters' licence to sell the online format of the official law reports in jurisdictions...
How long will I have access to a document for?
How long do I have access to a document?
A user can access the same non-PDF document within the same session (ie; staying logged into their platform) as many times as they would like.
What if I log out and end my session?
Once the session...
How can I check what is included in my subscriptions?
If you subscribe to Thomson Reuters Westlaw, you can check underlying databases for your subscriptions in the application. For Westlaw UK and New Westlaw, please contact Customer Care on 1300 304 195.
Thomson Reuters Westlaw offers My Content...
What is Pay Per View? How does it work?
Pay-Per-View(PPV) allows you to view content not covered by your subscriptions and you will be charged a transaction fee each time you view a document.
With your annual subscriptions you have unlimited access to content inside your subscription...
What do I do if the same content is consistently accessed via PPV in my organisation?
If you notice that users in your organisation are accessing the same PPV content on a regular basis, please contact your Account Manager to discuss if an annual subscription might be more cost effective.
Is Pay Per View available on the existing Westlaw AU platform?
No, we are no longer able to support Pay Per View feature in Westlaw AU. If you wish to opt in for Pay Per View for Australian content, please contact your Account Manager to discuss an option to switch your subscriptions to New Westlaw Australia.
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Are all international products available via Pay Per View?
Most international products are available via Pay Per View. There are some exceptions though. When you click on a document with the 'out of plan' sash, a pop up will appear stating that either "the content is not authorised under your subscription...
Westlaw Classic Pay Per View Pricing Guide
How can I turn off Pay Per View?
The PPV feature will be automaticially available on Thomson Reuters Westlaw, Westlaw UK and New Westlaw AU. If you wish to opt out of PPV, please contact Customer Care on 1300 304 195 or email us via care.anz@thomsonreuters.com
How will I know if I am about to be charged for PPV content?
PPV allows you to search and browse most* Westlaw content without being charged. As soon as you click on a document that is outside of your subscription, a pop up will appear requiring you to accept the PPV charge before you can proceed to the...