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Getting Started
Westlaw AU - Introduction to Workflow (5:38 min)
This video outlines Workflow in Westlaw AU.
Westlaw AU - Using Workflow (4:36 min)
This video demonstrates how to use Workflow in Westlaw AU.
What is Legal Tracker?
Legal Tracker is one of the world’s leading legal matter management, e-billing and legal analytics system designed for in-house lawyers. It gives leaders clear visibility and direct insight into the workload, cases and costs happening across their...
Who can access Legal Tracker support?
Legal Tracker support is available to all Tracker users with an active user ID and password.
Where do I access user guides?
Field-specific guidance and downloadable step-by-step reference guides, designed to resolve your Tracker product questions, are available 24/7 in the Help site within Tracker. Every Tracker page shows a help link in the upper right-hand corner.
Where do I find the video tutorials?
Short, on-demand user tutorials that cover all major Tracker topics are located within Tracker's Help menu. Every Tracker page shows a help link in the upper right-hand corner.
Who can sign-up for live training?
Complimentary web-based training sessions are available for both company and law firm users. Visit the Help site, within Tracker, to register. Every Tracker page shows a help link in the upper right-hand corner.
What is Tracker Q&A?
Tracker’s embedded Q&A tool is available to company and law firm users to quickly and efficiently search the Tracker database for immediate answers to “how to” questions. The Q&A provides answers to the most commonly asked questions. Every Tracker...
Can we pre-load Client ID’s for users to select from in a drop down instead of each user having to enter them in individually?
Client ID’s cannot be pre-loaded, but any client ID entered is saved and can be selected using a drop-down when singing on or when creating an alert. An ID only needs to be entered once. Admins will see all client ID’s used across the firm.
You...
Where can I find currency and coverage information for NewsRoom with Reuters content?
NewsRoom currency and coverage information can be found in two ways:
- By browsing to the source in Westlaw Classic and clicking on the scope I icon.
- By searching the NewsRoom Publication Directory.
Click here to link to the NewsRoom Publication...
How can I see a list of the content that we subscribe to?
Click on Tools from the homepage then select "My Content" for a list of content your organisation subscribes to.