You can navigate to the user guides housed within the new Westlaw UK platform from any Westlaw UK session in your browser. Simply scroll to the bottom of your page and click the User Guides button.
The User Guides contain useful self-training tools including videos and top tips.
The following Subtitles are now updated and available on Westlaw AU:
Interpretation and Use of Legal Sources 25.1 "Public Law"; Interpretation and Use of Legal Sources 25.2 "International Law"; Interpretation and Use of Legal Sources 25.3 "Private Law"; Interpretation and Use of...
We are aware of issues some customers have been experiencing accessing Westlaw UK via IP authenticated links.
Customers experiencing issues have been using Proxy IPs to enable links for onsite and offsite access. Although it has been possible to modify Westlaw UK links to accommodate proxy access in the past, the bespoke nature of the links means that they cannot be supported or tested in the way standard IP links and Single Sign-On can.
Thomson Reuters do not provide support for Proxy services. You will need to contact your Proxy server about configuring your settings. We would like to advise all users of these services that Westlaw UK cannot guarantee the integrity of these links moving forward.
We recommend you take this opportunity to update your access method to Single Sign-On. Should you be interested please contact us.
Other supported seamless access methods include OpenAthens, The Australian Access Federation and The Tuakiri Federation. If it recommended that OpenAthens or Federation links are used for offsite authentication into Westlaw UK.
The Client ID is used to record billable time against a client or matter. The Client ID is recorded in your History tab within Westlaw. Enter a client name, research topic or a matter number and click the Start new session button to get started with your research.
Update: The Client ID prompt has now been removed for IP access.
During the month of September 2019, we contacted all Westlaw UK subscribers regarding their migration to the new platform.
Information about how to access the platform and other Frequently Asked Questions we received during the migration process have been added to our support...
Using the Westlaw UK sign in page, please enter in your Username and Password and click Sign in. If you have forgotten your OnePass login credentials, please click either Forgot username? or Forgot password? and follow the prompts to reset your details.
If your organisation is set up with IP access and you access https://uk.westlaw.com within the recognised IP network, you will be let into the platform without needing to log in. To login with OnePass please follow our tip sheet here.