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When I create an alert the “But Not” field is greyed out. Any idea what I am doing wrong?

The “Additional Terms” search box only becomes active when a Smart Term is selected.

Can we automate contact group creation or upload contact groups using excel?

No. Groups need to be created manually in Westlaw.

What is OPML in Alert Settings?

OPML is a file format used by feed aggregates.

How long is the alert history available for?

90 days.

Is there a remove duplicates option like in Westlaw Watch when searching or creating alerts?

Westlaw will automatically de-dupe when searching or alerting on multibases. If individual news sources are selected and searched, results will not be de-duped from the individual sources.

Is there a remove duplicates in Newsletters?

No, alerts can not be de-duped against each other.

Westlaw Classic - Alert Center User Guide

This guide provides information relating to the creation and management of alerts and newsletters in Westlaw Classic.

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Westlaw Classic - Deep Link Guide & List

This guide provides a list of Common Deep Links and a guide to creating Deep Links.

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TR News
Pride Network at Thomson Reuters

We are committed to building and celebrating a diverse workplace, hear from our Pride Network about the work we are doing to support the LGBTQI community.

Are there any Practical Law Australia system requirements?

Technical specifications are set out below. You should check with your information technology department to ensure compatibility.

Supported operating systems

  • Windows 7, Windows 8.1 and Windows 10
  • Windows Vista®
  • Mac® OS 10.5 or later

Internet browser

  • Internet Explorer 9 or later (Windows only)
  • Mozilla Firefox current version or Extended Support Release version
  • Safari 5.0 or later
  • Chrome

Other requirements

  • 1024x768 or higher screen resolution recommended
  • Adobe Acrobat Reader 9.0 or later (some print functionality is lost with older versions)
  • Adobe Flash