What is My Account?
My Account empowers selected members of your organisation with the ability to view billing and payment information, as well as to manage user access for your Thomson Reuters online services.
My Account empowers selected members of your organisation with the ability to view billing and payment information, as well as to manage user access for your Thomson Reuters online services.
This video outlines Workflow in Westlaw AU.
This video demonstrates how to use Workflow in Westlaw AU.
Legal Tracker is one of the world’s leading legal matter management, e-billing and legal analytics system designed for in-house lawyers. It gives leaders clear visibility and direct insight into the workload, cases and costs happening across their team, whatever its size
In addition to the system requirements for the Legal Tracker web application:
Should you need assistance with regards to questions about Legal Tracker or technical issues contact your internal support contact whose name is hyperlinked at the bottom of every Tracker page. Click to email your query. Any user problems unable to be resolved by your internal support contact will be escalated to Legal Tracker Support.
User questions that involve a request for consultation or recommendations for best practices should be directed to your assigned Client Success Manager responsible for account management.
The name of your law firm’s Tracker administrator is hyperlinked at the bottom of every Tracker page. Click this link to email this person.
For questions relating to your client’s requirements for Legal Tracker and product “how-to” questions, contact your client’s support contact. The contact information is hyperlinked at the bottom of every Tracker page. Click to email your question.
For product defects and access issues that cannot be resolved by the resources above, please use the "Click here to contact Legal Tracker Support” link available on the bottom of each law firm user page within Tracker. If you are unable to log in or access the Tracker link, send an email to: LegalTracker-Support@tr.com