Taxable payments annual report is not available on Software Assistant.

As per ATO's instructions, you can lodge online through:

• ATO online services for individuals and sole traders – select ‘Tax’ then ‘Lodgments’ then ‘Taxable payments annual report’.
• the ATO Business Portal – select ‘Online forms’ from the menu then ‘Taxable

Generally, this error indicates that the Windows date/time is set incorrectly. Check to ensure your date and time are set correctly via the Windows system clock at the bottom right corner of your screen. Refer to Microsoft's instructions to change the time on your computer, CLICK HERE.

Additionally, this error can appear if a Firewall is active and is blocking the connection between yourself and the ATO. Try disabling your Anti-virus or Firewall and attempt to re-lodge.

If all else fails then there is an issue with your machine credential. You should delete the machine credential and get a new one from the ATO's relationship manager. Refer to the "How to setup machine credential" topic.
The default location of the machine credential is C:\Users\[USER]\AppData\Roaming\ATOMAS.

1.    Open the form
2.    Click on the Status button
3.    Enter the new name in the Caption field
4.    Click on OK
5.    Press F5 to refresh

Click in the box then either double click on the mouse or press the space bar on the keyboard to mark the tax return as Final.

If the MS17EBF.tmp is being detected by the antivirus software then you will need to add it to the exceptions list or pause the antivirus before running the update.

We do not recommend the use of cloud syncing software such as Drop Box, Google Drive, OneDrive etc due to the nature of the Software Assistant database.

Software Assistant's database engine will lock files when they are in use and may cause errors and data corruption as the cloud software tries to sync these files.

If the user still decides to use these cloud based software then we cannot be held responsible for any data loss and cannot assist in any data restoration.

For the Tax Audit Alert to trigger,

1. Enter the taxpayer's gender in the sex field of the client's details panel
2. Select the occupation at item 1
3. Record the deduction at the deduction items

The Alerts button will only light up when the claimed deduction amount is above the ATO's average amount.

A Statement of distribution must include an amount against at least one of these to clear error: 

• Primary production income
• Non-primary production income
• Franked distributions
• Franking credit
• TFN amounts withheld
• Australian franking credit from an NZ company
• TB Statement-Tax preferred amounts or 
• TB Statement-Untaxed part of share of net income.