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Error reading PrintDialog1.Copies: Operation not supported on selected printer

You will need to re-select the default print from Windows Control Panel.

Validation - V2885 - Subtotal 2 must equal subtotal less Non-refundable carry forward tax offsets

Restart the software to resolve the validation error.

ERROR_ITEM_VALUE_MAX_LENGTH_INVALID : Invalid length XX, where maximum length expected was 30

Due to the implementation of the Granular Data Reporting, the ATO has restricted the description length to a maximum of 30 characters (includes spacing) per line. Therefore check the description that the validation error has identified is no longer than 30 characters. If all the descriptions are fine then refer to the steps below.

The work related expenses schedule description is rolling forward from a prior-year tax return. If it is no longer needed then you should delete it or shorten the text to a maximum of 30 characters as per ATO requirements.

  1. Go to the Other tab
  2. Tick the work related expenses schedule box
  3. Go to the item worksheet the validation error is referring to
  4. Remove the text in the top box or shorten it to only 30 characters
  5. Click on the save button on the worksheet
  6. Go back to the Other tab and remove the work related expenses schedule tick box.

Random characters appearing on letters/ financial notes templates

The random characters will appear when you use MS word to edit the RTF templates. You should open the file with notepad or wordpad; otherwise go to File > Maintain templates > Notes to financial report and open the relevant template and click on the save button to re-save the file, which will remove the random characters.

Validation - CMN.ATO.GEN.500054 - Intermediary declarer Australian Business Number has failed the algorithm check

Enter the tax agent's ABN in Options as the intermediary declarer refers to the tax agent.

Validation - CMN.ATO.IITR.200001 / CMN.ATO.IITR.200002 - Questions relating to the full individual return form must be answered

Items 18G, 19I, 19W and 20P are required to be answered (Y/N) to pass the validation error.

Please note, if item 19K and B is $0, you need will need to delete the $0 as it is not required.

If item 20P is blank and there is no worksheet for item 20 then,

  1. Open item 20 worksheet
  2. Enter something in the "Details of the foreign source income" field
  3. Click in the box to answer Y/N for label P
  4. Click on Exit
  5. Open the item 20 worksheet again
  6. Click on Delete and Exit

Validation - CMN.ATO.IITR.310066 - Capital Gains Tax schedule required

When the net capital gain is in excess of $10,000 a Capital Gains Tax schedule must be attached. 

The capital gains tax schedule and all other schedules are located on the navigator panel as shown.

Validation - CMN.ATO.IITR.210016 / CMN.ATO.IITR.211016 - Spouse Details Required

Make sure you have completed item IT8 Number of Dependent Children in the Income Tests section.

How do I create rental property accounts?

  1. Go to Postings tab

  2. Click on Transaction Journal Wizard  

  3. Select Setup Rental or Member Accounts

  4. Enter the name of the property (maximum character length with spaces is 42)

  5. Click on OK

If you have another rental property then repeat the steps and increase the Property ID number.

If you have more than 9 rental properties then you will need to increase the account length to 5 by going to client details > ledger tab.
 

How do I post for closing inventory / livestock?

Make sure to transfer the inventory account or livestock account from the master chart of accounts before posting to them then follow the instructions below.

  1. Go to Postings tab
  2. Click on Transaction Journal Wizard 
  3. Select Closing Stock Adjustment
  4. Enter the inventory/ livestock details
  5. Click on the Transfer button to post the transactions