What training options are available for Westlaw AU?
You have found your first option already. The Customer Portal site provides User Guides, Videos, Tips & Enhancement information as well as information on how to access your other training options:
What are the System Requirements for Westlaw Classic?
Supported operating systems
- Windows 7, Windows 8.1, and Windows 10
- Windows Vista®
- Mac® OS 10.5 or later
Internet browser
- Internet Explorer 11 or later (Windows only)
- Mozilla Firefox current version or Extended Support Release version
- Safari 5.0 or later
- Chrome current version
Mobile apps
- iPhone (iOS 9.0 or later, iPhone 4S or later)
- iPad (iOS 9.0 or later, iPad 2nd generation or later)
- Android (4.0 or later, Android 4.0 or higher)
Other requirements
- 1024x768 or higher screen resolution recommended
- Adobe Acrobat Reader 9.0 or later (some print functionality is lost with older versions)
Where can I find a list of common Terms & Connectors or Field Operators?
Westlaw Classic lists the common Terms & Connectors on each advanced search form. For a more detailed explanation and a list of Field restrictions click here for the Westlaw Classic Searching with Boolean Terms & Connectors Quick Guide.
Why does Westlaw Classic not remember my login details when I log on from a phone or tablet and have ticked remember my username & password?
If you have your phone or tablet set to Private Browsing the cookies that are used to save your username & password will not be saved or honoured. Click here to see how to turn off Private Browsing.
Why does Westlaw Classic make me logon again when I already have a live session on my phone or tablet?
If you have your phone or tablet set to Private Browsing the live session will not be saved or honoured. Click here to see how to turn off Private Browsing.
Where can I find Westlaw International or WestlawNext?
Westlaw International was decommissioned and replaced by WestlawNext in 2012.
WestlawNext was renamed Thomson Reuters Westlaw in January 2016.
Thomson Reuters Westlaw was renamed Westlaw Classic in October 2020.
You can still access Westlaw from all of the following web addresses:
What is the timeout period for Westlaw Classic?
The inactivity time out period is 120 minutes. Before timing out a message will be displayed.
When I create an alert the “But Not” field is greyed out. Any idea what I am doing wrong?
The “Additional Terms” search box only becomes active when a Smart Term is selected.
Can we automate contact group creation or upload contact groups using excel?
No. Groups need to be created manually in Westlaw.