To fully utilise Software Assistant’s restore facility, you should set the backup feature to backup the database every day. This way you will have a wide range of backups to choose from. Assistant backup files are located in the _Backup folder in Assistant’s Data folder.

To restore from a backup:

1. Select 'File > Restore from backup…' to open the Restore data form.
2. The Restore Data form will list all the backup files available to restore from, sorted from earliest to latest. Select the backup file from the list and click Next.
3. The Restore Data form will now show contents of the backup file. From here you can choose to earlier restore all data for a particular client or restore only the selected documents.
4. To restore all data for a client: select the client from the list, mark the 'Restore all client data' option and then click on Restore. Repeat this if you wish to restore data for another client.
5. To restore only the selected document: select the client from the list, then in the Client’s folder window, select the document that you wish to restore, mark the 'Restore selected document' option and then click on Restore. Repeat this if you wish to restore another document.
6. Click on the Close button to exit the Restore Data form.

Please note that the restore function can only restore one client at a time.

1. Open the Windows Control Panel.
2. Select Region and Language (or Regional language and settings).
3. Under 'Format' change to any other language and click Apply
4. Change the 'Format' back to your preferred format and click OK
5. Re-open Tax Assistant

This error is related to your printer drivers. This usually occurs when your printer is using a “Universal Print Driver” rather than the individual driver for your printer. Please download the individual printer driver for your printer from the manufacturer's website rather than using a Universal Print Driver.

To deactivate a client:

1. Select the client from the client list.
2. Select 'File > Deactivate client'. The deactivated client will not be shown in the client list unless the 'Active' filter is disabled.

To activate an inactive client:

1. Remove the tick from the 'Active' filter on the left-hand navigation bar.
2. Find the inactive client from the list. Inactive clients are indicated by their pale colour.
3. Select 'File > Activate client'. This command will only be available when an inactive client is selected.

1. Click on the 'View' tab in Assistant.
2. Select 'Default layout'.