There are a few ways of doing this. The easiest way would be to copy and paste the entire data folder from the current computer to the same location on the new computer. Alternatively, you can also mark and export the clients and then import them into the new computer.

Method 1: To copy the data folder (recommended method):

1. Locate the data folder on the current computer. The default path is 'C:\ProgramData\Software Assistant\Assistant\Data'. You can check your location via Options > Directories in Assistant. 
2. Connect a USB flash drive.
3. Right click on the data folder and select 'Copy'.
4. Navigate to the flash drive, right click and select 'Paste'.
5. Insert the flash drive into the new computer.
6. Copy the data folder from the USB flash drive to Assistant’s existing data folder on the new computer. Click 'Yes' when asked to overwrite the existing files.

Method 2: To transfer the clients using export/import:

1. Right click on the client list and select 'Mark/Unmark clients …' .
2. Click on mark 'All clients' and click 'Execute'.
3. Select 'File > Export data > Marked clients'.
4. Save the zip file to a USB flash drive.
5. Connect the flash drive to the new computer.
6. In Assistant, select 'File > Import data > Import exported clients'.
7. Locate the zip file that you saved onto the USB drive, and click 'Open'.
8. The clients will be automatically transferred into the client list.

This error is caused by your Firewall blocking access from Software Assistant to print. You must allow Assistant.exe permission through your Firewall or add this executable to your firewalls trusted list. If the files displayed are missing from Software Assistant’s Data folder. Restore the missing files.

To rectify this issue:

1. Close Assistant
2. Open the Windows Control Panel.
3. Select Region and Language (or regional language and settings).
4. Under 'Format' change to any other language.
5. Press Apply
6. Change language back to 'English (Australia)'
7. Open Assistant
8. Re-open the tax form.

To insert your company logo into a letter template or any image to the letters or notes template:

1. Locate the image file.
2. Right-click on the file and select Edit.
3. Select the whole image (shortcut key is CTRL + A).
4. Select 'Edit | Copy' (shortcut key is CTRL + C).
5. On the software, go to File > maintain templates and select either Letters Templates or Notes to Accounts.
6. Open the Assistant Letter Editor located on your taskbar.
7. Select the desired template.
8. Left-click in the place where you wish to insert the image. There needs to be a blank line on the very top of the page so insert the image in the line below if you want the image to be on the top of the page.
9. Press 'Shift + Insert' or 'CTRL+V' to paste the image.
10. Click on the Save button.

The Software Assistant End User Licence Agreement can be found here.

1. Open the Windows Control Panel
2. Then click on Programs and Features
3. Locate the application named 'Assistant'
4. Then click on Uninstall. 

*Warning* Removing the Assistant application before taking a backup of your files may result in data loss.