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Software Assistant

Thomson Reuters Training & Support

Guides & Tips

Browse the library of user guides, support articles, tips and video tutorials to help you get the most out of your solution. Keep visiting this page for new tools and resources.

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FAQ

Error: Registration error - 'You have used all licenses'

If you are receiving an error stating "All Licenses used" upon registering Software Assistant on various machines, it could mean that Software Assistant is registered on more computers than what was purchased.

If you have exceeded the license number...

Support
FAQ

Error: Installation error – 'Common 1722'

If you are installing or upgrading Software Assistant and encounter an error stating 'Common 1722' that is typically caused by anti virus software erroneously intervening during the install/upgrade process, resulting in a failure to correctly install...

Support

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