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Software Assistant

Thomson Reuters Training & Support

Guides & Tips

Browse the library of user guides, support articles, tips and video tutorials to help you get the most out of your solution. Keep visiting this page for new tools and resources.

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FAQ

What happens when the subscription ends?

When the Tax Assistant subscription ends, the system will automatically switch to read-only access for all the tax returns.

Additionally, if you don't plan to renew the Ledger Assistant subscription, please let the support team know at the end of...

Support
FAQ

How do I set up beneficiary/member accounts?

  1. Open Client Details panel
  2. Go to the Ledger tab
  3. Enter the number of beneficiaries/members
  4. Go to the Other tab
  5. Enter a number (starting from 1, not 01) and name (optional - percentage of income to be split)
  6. Open the ledger
  7. Click on Postings tab...
Support
FAQ

How do I manually post to GST account?

Use account 3529 GST payments/refunds if you need to make manual adjustments; otherwise, "G18 - Adjustments" will not calculate correctly in the GST report.

Do not use accounts 3510 and 3520 as these are automatic accounts.

Support

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