Browse the library of user guides, support articles, tips and video tutorials to help you get the most out of your solution. Keep visiting this page for new tools and resources.
This error will appear if the Foreign pension or annuity income at item 20 is incomplete. Firstly, open the item 20 worksheet and check the Foreign pensions or annuities fields:
If the taxpayer did not have any Foreign pensions or annuities then...
Firstly, check the ATO's prefill did not import data into the item 24 category 1 worksheet for lump sum payment. If it did, please delete the worksheet.
Complete the two lump sum fields in the income worksheet (item 1 worksheet).