Getting Started

FAQ

What if I lose my device?

Your Thomson Reuters ProView titles will automatically sync to your new device when you log in with your OnePass password. Your eBooks are securely stored on our server and so when you replace your device your notes/annotations that have been backed...

Getting Started,

Support

Tips

Checkpoint Tip - How to use Client ID

This tip demonstrates how to use Client ID to track your research on Checkpoint. The Client ID is an optional feature used to record research against a client, it includes the searches run and...

Getting Started

Tips

Practical Law Australia Tip - How do I access the glossary?

Practical Law Australia subscribers can access a comprehensive and fully maintained glossary of legal terms with more than 1,000 entries.

Getting Started

Guide

Westlaw Australia Guide - Single Sign On

Learn how to access your subscriptions using Single Sign On (SSO).

Getting Started

Tips

Practical Law Australia Tip - Navigating back to my automated documents

Where to find your draft automated documents when you log back into Practical Law Australia

Getting Started

FAQ

What is the timeout limit for Westlaw AU?

The timeout limit is 2 hours.

Getting Started

FAQ

What is the timeout limit for Westlaw (Australia)?

The timeout limit is 6 hours.

Getting Started

Guide

Frequently Asked Questions - Westlaw UK New Platform

For answers to common questions surrounding the new Westlaw UK, please download our FAQ documentation.

Update: Visit our Westlaw UK (New Platform) FAQ page

Getting Started

FAQ

What is a Client ID?

The Client ID is used to record billable time against a client or matter. The Client ID is recorded in your History tab within Westlaw. Enter a client name, research topic or a matter number and click the Start new session button to get started with...

Getting Started

Video