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FAQ

How do I enter foreign pensions or annuities

To claim foreign pensions or annuities using the item 20 worksheet, you will need:

  • Details of the foreign source income.
  • Assessable foreign source income.
  • Exempt foreign employment income (enter $0 if there is nothing to report).
  • Foreign...
Support
FAQ

How do I enter foreign source income

The guide below will also resolve the validation error, CMN.ATO.GEN.XML04 - A mandatory field has not been completed.

The element 'ExemptForeignIncome' in namespace...

When claiming foreign source income and foreign assets or property at item 20...

Support
FAQ

How do I claim lump sum E on 2020 and later individual tax returns

Firstly, check the ATO's prefill did not import data into the item 24 category 1 worksheet for lump sum payment. If it did, please delete the worksheet.

Complete the two lump sum fields in the income worksheet (item 1 worksheet).

•    Lump sum code
...

Support
FAQ

Error: Registration error - 'You have used all licenses'

If you are receiving an error stating "All Licenses used" upon registering Software Assistant on various machines, it could mean that Software Assistant is registered on more computers than what was purchased.

If you have exceeded the license number...

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